Refund Policy

7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee on all new subscriptions. If you're not satisfied with our service, you can request a full refund within 7 days of your initial purchase.

How to Request a Refund

To request a refund:

1. Email [email protected] with your request
2. Include your account email and reason for the refund
3. Refunds are typically processed within 5-10 business days

Conditions

Refund eligibility requires:

• Request made within 7 days of purchase
• First-time subscribers only (not applicable to renewals)
• Account in good standing (no terms violations)

Subscription Cancellation

You can cancel your subscription at any time through Settings → Subscription. After cancellation:

• You retain access until the end of your current billing period
• No further charges will be made
• Your account reverts to the free tier after the period ends
• Your progress and data are preserved

Renewals

Subscription renewals are not eligible for refunds as they are clearly communicated in advance. If you don't wish to renew, please cancel before your renewal date.

Exceptions

We may make exceptions to this policy on a case-by-case basis for:

• Technical issues preventing access to the service
• Billing errors
• Extenuating circumstances

Contact

For refund requests or billing questions, contact [email protected]